Subaru partsA part identification enquiry
Include the complete OEM number, the original part description and your Subaru model and year. If the number is uncertain, explain which detail needs checking. Never assume two similar codes are interchangeable.
Contacts
We answer within business hours — usually under an hour.
The online form is still being connected — for now, the fastest way is to email us directly.
PARTSinn
MB R2A group · 306168417 · LT100015494513
Pramonės pr. 6-113, LT-51267 Kaunas, Lietuva / Lithuania
An existing order
Include your PARTSinn order number and the part code concerned. Describe whether your question concerns payment, delivery, an invoice or a return. Do not send passwords, card numbers or payment credentials.
Delivery and returns
Read the delivery and returns conditions before contacting us. For a delivery question, include the destination country and the order reference if available; a catalog listing alone does not confirm a dispatch date.
Continue with your Subaru
F.A.Q.
Where can I buy Subaru parts online?
Right here: enter the OEM number in the search at the top of the home page. The result shows the VAT-inclusive price and lets you add the part to your cart. Submit your query with the search button. Results appear below the search so you can compare codes and prices without leaving the page. Where an add-to-cart button is available, add the part directly; open its page when you need more detail.
Is there a Subaru parts catalogue or diagram?
Our catalogue lists OEM numbers, descriptions and prices by system category. We do not publish exploded diagrams; use the manufacturer’s parts catalogue to identify the number.
Can I add a part to my cart directly from search?
Yes, where the result has a priced offer and an add-to-cart button. You can select the part without opening its page. Check the complete OEM number first. Adding it to the cart is not confirmation of fitment, physical stock or an order; the current offer is checked before payment.
What if search returns several similar part numbers?
Compare the complete OEM number, not just its prefix or price. A shorter query can return several codes, so refine it with the full number and search again. Do not buy a cheaper, similarly named part as a replacement unless you have confirmed that it is suitable for your vehicle.
Can I search without an OEM number?
You can search catalog descriptions and browse categories. Technical names retain the original catalog language, so a translated synonym may not return a match. If you cannot find a part, email info@partsinn.lt with its description, vehicle details and VIN if needed. A model name alone is not an automatic part-selection guarantee.
Why are other parts shown next to a selected part?
Related parts help you continue browsing the catalog. They do not establish fitment for the same vehicle, indicate a complete kit or prove interchangeability with your selected part. Verify each OEM number separately and order extra items only when you know they are required for your repair.
When will my part arrive?
Delivery in 7–15 working days
How much is delivery?
Delivery is calculated for your order, country and selected delivery method. The final charge is shown in the order summary before payment.
Do you ship Subaru parts across Europe and worldwide?
Yes, we ship within Europe and worldwide. The delivery charge is calculated for your country when you order.
Can I order Subaru OEM?
Available to order
Where can I see my order status and tracking?
Sign in and open My Orders, then select the relevant order. Shipment tracking is displayed when supplied by the order system; not every order has tracking immediately. If details are missing or the status is unclear, email info@partsinn.lt with your order number.
How do I request a return or report a problem?
Read the returns and purchase terms. Email info@partsinn.lt with your order number, OEM number and a description of the issue; include photos for damage. Keep the packaging and obtain agreed instructions before sending a part back. Explain whether you received a different OEM number, damage, or wish to cancel a purchase. The returns and purchase terms set out the applicable conditions and exceptions.
What if I receive a damaged or incorrect part?
Photograph the packaging, part, label and OEM number. Keep the packaging and order details, and email info@partsinn.lt with your order number and the discrepancy. Do not start installing a part if its suitability or condition is in doubt; agree the next steps and any return under the applicable terms.
I can’t find my OEM number or have a payment question. Who can help?
Email info@partsinn.lt with the OEM number, vehicle details or order number you have. If a payment status is unclear, clarify it first to avoid placing a duplicate order.
Are Subaru parts easy to get?
Start with the exact OEM number. A listed part has a catalogue offer, not a confirmation that it is physically in stock. For an urgent repair, contact PARTSinn with the number and required quantity before arranging workshop time. If search returns nothing, send the number and vehicle details rather than ordering a similar-looking part.